Randall Howard
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    Ian MacLellan

    21 Aug 2008

    ARISE Fair Sun …

    The reference to Romeo and Juliet was apt when last week I had the pleasure to meet with Ian MacLellan, of ARISE Technologies (TSX:APV)

    The Founder of ARISE, Ian is now Vice Chairman and Chief Technology Officer and I met him just after a great quarterly release to the public markets.

    Having worked tirelessly for close to 12 years, Ian is a living example of the qualities we recently outlined in a set of blog posts entitled “Entrepreneurial Toolkit”:

    Fearless Passion Don’t Drink Your Own BathwaterEmbrace ChangeTaste the Cash BurnThe Power of Two (or Three)

    First of all, rarely have I seen someone more passionate about a business vision than Ian. His company vision, almost a mantra, is to “take solar mainstream” and that hasn’t changed since Ian first explained ARISE to me many years ago. In fact, I believe it was the founding vision way back in 1996. Indeed, even the company name itself, shortened from “Appropriate Renewable Intelligent Sustainable Energy” is a passionate embrace of Ian’s vision.

    Having pioneered in the solar industry long before Green Technology was fashionable as …

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    The Power of Two

    11 Aug 2008

    Entrepreneurial Toolkit #5: The Power of Two (or Three)

    As an investor, the most important lesson I’ve learned over the years is that great companies are built by great teams. Furthermore, great teams rarely are one superhuman “A” player surrounded by a supporting cast of “B” players. And unlike the Borg Collective which seeks to “… add your biological and technological distinctiveness to our own”, great management teams need to have a set of complementary, yet overlapping, skill sets.

    Most of us know the example of how Steve Wozniak the brilliant hardware designer teamed up with the uber-persuasive Steve Jobs to create Apple, an iconic Silicon Valley startup success story. While that partnership didn’t last forever, it’s pretty clear that the fusing of the talents of these two brilliant individuals directly led to Apple’s early success. I encourage you to read more in a “must read” book  I’ve recommended earlier, Founders at Work.

    Jim Balsillie Mike Lazaridis

    Here in Waterloo, Research in Motion (RIM) would not be today’s superstar company unless Jim Balsillie joined engineer, founder, Mike Lazaridis. Until Jim joined Mike in the early 1990’s, RIM had long remained a typical engineering …

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    888

    8 Aug 2008

    Celebrating the Numerically Auspicious Flavius Octavius

    Definitely outshining the Olympian brouhaha, today we gathered to celebrate the birthday of hitherto little known Flavius Octavius. We were honoured to have a reading by the eminent historian and raconteur, Peter Scott, who narrated a gripping saga, reflecting his very latest research. An excerpt of that esteemed work by Herr Doctor Professor Scott follows:

    Flavius OctaviusBorn 641Cardinal 662“anti-pope” 669 in Oc, FranceDied 721

    well known for his bulls, which had many issuesfather was an ocarina maker and playermother, an occultist (also took in laundry)At the time of his papacy there were several antipopes – challengers to the papal authority in Rome – besides Octavius of Oc, there were Sardonicus of Avignon, Herbivorus of Seville and Randy of Burnham on Crouch.

    Octavius’ deeds are the stuff of legend.He is venerated in Oc today as the patron saint of stray cattle. It is said that his bulls often escaped from their enclosure.

    On one famous occasion, when a most large and ferocious bull was terrorising the honest citizens of Oc, the saintly Octavius, still in his ceremonial robes, caused his bearers to lower the palanquin …

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    Bell Unlimited World Long Distance Plan - Really?

    2 Aug 2008

    Brands, Trust and The Fine Print

    In today’s mail I received a tantalizing offer from Bell Canada Long Distance. It promised the ability to “Call the world without limits” by delivering “Unlimited World Long Distance Plan $29.95/mo.” With calls to over 50 countries plus Canada and USA included, on the face of it, that’s a pretty attractive offer.

    But, I’ve learned that, when dealing with the telecoms industry whether landline or wireless, it pays to read the fine print. And, sure enough, in very small type at that bottom it says “excludes calls to mobile phones and wireless devices.” Sadly, when I call overseas, where mobile penetration is generally at or even above 100 mobiles for 100 population, over 95% of my calls are to mobile phones. So, far from being unlimited, this plan is really a bit of a “bait and switch” which might well increase my calling costs. In the monthly billing cycle, the arrival of the first bill post sign up would almost certainly make any customer’s blood boil. At a macro level, I’m really curious as to what such deceptive marketing campaigns say …

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    Jonathan and Terry with Michael Chong, MP

    30 Jul 2008

    RunTheDream in Elora: Social Enterprise Reaches 3400 / 8500 km.

    A little over 4 months ago we first wrote about an astonishing social enterprise, Jonathan Howard (see photo) and his Run The Dream (RTD).

    To refresh your memory, take a look at our 22 March, 2008 post by clicking here: With amazing youthful enthusiasm, having Just turned 25 today, Jonathan Howard ran into Elora to a welcome by a Michael Chong, MP, Mayor Joanne Ross-Zuj, a number of parents who live daily with Autism Spectrum Disorders (ASD) and a good contingent of local supporters. It goes without saying people were inspired and he was very warmly greeted.

    It’s really interesting how things that start slowly eventually snowball. There are always challenges and false starts in any truly entrepreneurial enterprise. The snowballing of viral propagation is famous in the world of web startups. Jonathan has witnessed a similar effect with Run The Dream. One shining example of that is Terry Robinson (see photo). Terry, a co-worker at Ontario Public Service and an accomplished two-time Para-Olympian (Seoul and Barcelona), was so inspired by Jonathan’s social vision to commit to a leave of absence from …

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    It's Not All About Ladders - it's about You!

    10 Jul 2008

    Entrepreneurial Toolkit Summary: It’s All About Personal Growth

    New York Times on Sunday contained an article which immediately caught my attention, as it appears to provide the missing piece pulling together all of my recent postings outlining an “Entrepreneurial Toolkit”, so far consisting of these five core skill sets:

    “Fearless Passion” “Don’t Drink Your Own Bathwater” “Embrace Change” “Taste the Cash Burn” “The Power of Two (or Three)” (coming soon)

    The article, “If You’re Open to Growth, You Tend to Grow”, New York Times, 6 July, 2008, in extolling an individual’s openness to change and personal growth, really provides a common thread, weaving together the above skills.

    To quote Carol Dweck of Stanford University,

    “People who believe in the power of talent tend not to fulfill their potential because they’re so concerned with looking smart and not making mistakes. But people who believe that talent can be developed are the ones who really push, stretch, confront their own mistakes and learn from them.”

    The notion that nurture trumps talent, is an interesting one. It underscores why defining some great attributes for an entrepreneur in my Entrepreneurial Toolkit is such a good idea. For the right people, if …

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    iPhone in Canada

    10 Jul 2008

    Rogers Climbdown – Egg on Face Purely from Rogers Shooting Themselves in the Foot

    Yesterday’s climbdown by Rogers on 3G iPhone (in fact, quicly extended to all smart phones) data pricing was nothing short of spectacular. Since the weekend, I’ve watched as many of my colleagues in the Blogosphere have pushed a campaign of long term customer lobbying over the goal line. Clearly, in addition to influential bloggers, Apple is the industry titan that has been able to unclog an uncompetitive wireless market in Canada unlike any other company (or government) so far.

    The story has been well covered, with a good selection of the chronology, below:

    Daniel Smith/Smithereens Blog: “Apple Flips Rogers a Bird A Week Before Canadian iPhone Launch? (Plausible Rumor)” Mark Evans: “Is the iPhone a PR Fiasco for Rogers” and “Who at Rogers Blew the iPhone”? Jim Courtney in Skype Journal: “Score One for the Blogosphere – Immense PR Turmoil – Rogers Caves” IT In Canada: “Did Rogers Try the Patience of Jobs?”

    However, apart from the obvious power that an internet-engaged base of consumers now has over even the largest companies and apart from a major victory for grassroots campaigning, there is an even bigger …

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    Cash Burn - Don't Try This at Home

    8 Jul 2008

    Entrepreneurial Toolkit #4: Taste the Cash Burn

    Whether you run a startup (pre-revenue and running on fumes), a larger, later stage company (with actual revenues and earnings) or even a public technology company, the topic of cash should never be far from your consciousness. And, it goes without saying that keeping tabs on cash is generally even more germane in social enterprises.

    For many early stage entrepreneurs, skilled in technology, marketing and strategy, the notion of vigilance around cash burn might seem mundane, something to be avoided or delegated. There is no question that companies endowed with more cash on their balance sheets can act more strategically. Conversely, It is the rare company indeed that isn’t significantly cash constrained at some part of its life cycle. As a result, you need to be on top of cash burn and not let cash crises catch you off guard.

    Of course your need, or even better should virtualize, solid financial and accounting management skills. Notwithstanding this, as CEO, cash needs to figure as a constant item in your personal mental checklist. In the New Venture 2.0 Playbook, discussed in much more …

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    The First 30 Days

    28 Jun 2008

    Entrepreneurial Toolkit #3: Embrace Change

    Successful entrepreneurs must push themselves to develop a set of, often seemingly contradictory, business and life skills. We’ve already talked about fearless passion and not drinking your own bathwater.

    Today, we’ll expand on a skill that is becoming ever more important in these times of rapid technological, social and business evolution — the need to embrace change. In my own life, it has been a personal hallmark, so much so that without major new challenges and course corrections, my life satisfaction drops precipitously. Therefore, seeing Guy Kawasaki’s recent interview with Ariane de Bonvoisin called Change is Good reminded me to add change into my personal Entrepeurial Toolkit as skill #3.

    For me personally, it is wonderfully affirming that, what I used to consider a pathological need for change, is in fact highly adaptive for the future world. Ariane’s book defines ideal entrepreneurs as “chance optimists”, who believe change is mostly good. Furthermore, those who have a strong believe in the positive power of change can flex their “change muscle” to overcome adverse emotions, or “change demons.” I think you get the picture, …

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    Cat Drinking His Bathwater - not a cool cat at all!

    11 Jun 2008

    Entrepreneurial Toolkit #2: “Don’t Drink Your Own Bathwater”

    In the tech heyday of the mid-1990’s, my favourite US investment banker, Mark Slater (formerly of Hambrecht & Quist) had a strategy to avoid CEOs that, as he so eloquently put it, “Drank their own bathwater”. Mark had identified the tendency amongst CEOs, even entire executive teams, to become so satiated with the power and glitz of riding the waves of technology/media hype, that the corporate adulation goes straight to their head.

    Ego and ambition, never faults in themselves, taken to extremes tend to cloud better judgment. Anyone who has visited their capital city, like Washington, London or Ottawa, has witnessed the same effect that all that marble and walnut lining the corridors of power have on newly elected Members of Parliament or Congress.

    I’m sure all of us entrepreneurs have been seduced by the siren call of their own PR. I know I have. But long ago I learned that, no matter how big the entrepreneur’s ego, it is critical to be self analytical and have enough inner humility and judgement to resist the corrupting force of power and spin. Every …

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